The cornerstone of Family Dynamics is confidentiality.
Family Dynamics is committed to protecting the privacy, confidentiality, and dignity of every individual who accesses our services. Information will only be collected, used, or disclosed with appropriate consent or as required by law.
Our Commitment to Your Privacy
Family Dynamics is committed to protecting your privacy and safeguarding the personal information you share with us. Our Privacy Policy explains what information we collect through our website, how we use it, how we protect it, and the choices available to you.
Our privacy practices are designed to comply with applicable Canadian privacy legislation, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and, where applicable, Manitoba’s Personal Health Information Act (PHIA), as well as other applicable federal and provincial privacy laws.
By using our website, you agree to the practices described in our Privacy Policy.
Information We Collect
When you visit The Family Dynamics website, certain technical information may be collected automatically, such as your IP address, browser type, operating system, pages visited, and the date and time of your visit. This information helps us operate, maintain, and secure our website.
If you choose to contact us or use one of our online services, we may collect personal information that you voluntarily provide, including your name, email address, telephone number, and any other information you submit through contact forms, employment applications, volunteer applications, donations, or other online services.
Please do not submit confidential or sensitive personal information through our general website contact form. If you need to discuss a confidential matter, please contact us directly by telephone or another approved communication method.
How We Use Your Information
We collect personal information only for legitimate organizational purposes, including to:
- Respond to inquiries and requests for information
- Deliver and administer our programs and services
- Process employment, volunteer, and practicum applications
- Process donations and payments
- Communicate with individuals regarding services or applications
- Improve, maintain, and secure our website
- Meet legal, regulatory, funding, and accreditation requirements
We do not use personal information collected through our website to make automated decisions about individuals.
Cookies and Website Technology
Family Dynamics’ website uses essential cookies and similar technologies necessary for website functionality, security, and performance. These technologies help protect the website, support secure logins where applicable, and ensure online forms function properly.
We do not use our website for behavioural advertising, and we do not sell or share browsing information with advertisers.
You may adjust your browser settings to manage cookies; however, disabling essential cookies may affect certain website features.
Sharing Your Information
We do not sell, rent, or trade personal information.
We may share information with trusted service providers who assist us in operating our website and delivering our services, such as website hosting, information technology support, secure payment processors, and approved cloud service providers. These providers receive only the information necessary to perform their services and are required to protect your information.
We may also disclose information when required or permitted by law, including to comply with legal obligations, protect the safety of individuals, or investigate fraud or security incidents.
Protecting Your Information
We use appropriate administrative, technical, and physical safeguards to protect personal information from unauthorized access, use, disclosure, alteration, or destruction. These safeguards include secure website connections, access controls, security monitoring, system updates, staff training, and other industry-standard security practices.
While we take reasonable steps to protect your information, no method of electronic transmission or storage can be guaranteed to be completely secure.
Retention of Information
We retain personal information only for as long as necessary to fulfill the purpose for which it was collected and to meet our legal, regulatory, financial, and operational obligations. When information is no longer required, it is securely deleted or destroyed in accordance with our records management practices.
Your Privacy Rights
You may request to:
- Access personal information we hold about you;
- Request corrections to inaccurate or incomplete information;
- Ask questions about how your information has been used;
- Withdraw your consent where applicable, subject to legal or operational requirements; or
- Request deletion of information that we are not legally required to retain.
External Websites
Our website may contain links to third-party websites or services, such as online donation or social media platforms. Once you leave our website, the privacy practices of those third parties apply. We encourage you to review their privacy policies.
Contact Us
If you have questions about our privacy practices or wish to request access to or correction of your personal information,
please contact the Family Dynamics’ Privacy Officer: Kim Barber (204) 947-1401, kbarber@familydynamics.ca
Family Dynamics is committed to meeting its obligations under applicable privacy legislation, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and, where applicable, Manitoba’s Personal Health Information Act (PHIA).
A copy of our comprehensive Privacy Policy, which provides additional information about our privacy practices, information security measures, records retention, and individual privacy rights, is available upon request.